Frequently Asked Questions

Technical Problems

I found a bug. Who should I report it to?

To report a bug, please send an email to our customer support team ( We will need detailed information on the bug - so please include:

  • character name
  • world
  • position of the bug - if it appears on a certain place on the map (e.g. a wrong graphic)
  • description of the bug
Please understand that the abuse of a bug is a violation of the TibiaME Rules and can lead to severe punishments up to the deletion of your character.