Frequently Asked Questions

Billing Questions

What are Game Codes?

A Game Code is a 20 digit code you can use to get Premium Time or Platinum. You can buy them via our official resellers and use them in-game. To enter the game code just open the menu and go to Premium & Platinum -] Choose Method -] Game Codes. There you will have to select the correct option for the game code you bought. If you got a Premium Time code then use "Buy Premium", otherwise choose the "Buy Platinum" option. But please be careful because if you enter a game code wrong too many times or choose a wrong option, this feature will be locked and you need to contact customer support.